Skip to main content

Support

Team
Commented on Create AI images for your articles in editorHello @Michael van der Galien , Thanks for asking about the new feature! I need to clarify something here, we sometimes add potential feature ideas to our roadmap on Featurebase, marking them as 'Review'. This stage is essentially for us to gauge interest from our user community…Created Create AI images for your articles in editorCommented on Same Google IssueHi Michael, Thank you for reaching out with your concern regarding the search engine traffic to your site. We understand the urgency, given the impact this has on your revenue. We will conduct a comprehensive investigation to determine if there are any issues with the tags or any…Created Revenue (Ads) optimization insights in editorCreated Video player to upload own videosCommented on Aanpassing menu appHi @Martin Vos , We are pleased to inform you that the issue you reported regarding the adjustments in the app menus has been successfully resolved. We've implemented in your new released application the forum integration on the homepage, and correctly displays the number of comm…Commented on Aanpassing menu app@Martin Vos , just a gentle reminder that we require the IDs to proceed with the application upgrade. Best, DeenaCommented on Aanpassing menu appKind Reminder @Martin VosCommented on Aanpassing menu appHi @Martin Vos , Great news! We're currently in the process of launching a new mobile app release that includes the features you've requested. However, we've encountered a slight hurdle in uploading the new versions to the app stores. To proceed with the update, Google Ads requir…Commented on Kan geen Twitterberichten uploaden op de websiteHi @Bas van den Berk , Thank you for reaching out with your issue regarding embedding Twitter posts on your website. After thoroughly reviewing the situation, we regret to inform you that we cannot provide a direct solution from our side. The issue appears to be related to how Tw…Commented on Kan geen Twitterberichten uploaden op de websiteHi @Bas van den Berk Thank you for bringing this to our attention. I understand the issue you're facing with sharing X URLs where the image isn't displaying correctly in the post, yet it works fine when embedded. We are investigating this inconsistency, particularly why it seems…Created Content CalendarCreated Integrate stock image provider in Media managerCommented on Aanpassing menu appHi @Martin Vos, Kindly check the previous message, if we don't hear back in 7 days, the ticket will be closed automatically. Best Regards, Support TeamCommented on Automatic tagsHi @Showblad , We've addressed this issue and removed the unnecessary duplicate link. Please take a moment to review the changes we've made on the article. Let us know if you require further adjustments or enhancements. Best regards, Support TeamCommented on Man of the Match #2Hello, In response to your request regarding the inclusion of substitutes in the "Man of the Match" system, We're pleased to inform you that we've added the substitutes. Please take a moment to review this update on the system and let us know if it meets your expectations or if a…Commented on Tweet links worden niet ingeladenHello, Great news! The issue with embedding Twitter and x.com links has been resolved. You should now be able to copy and paste Twitter.com and x.com links without any trouble. Please try to add Twitter links as you normally would, and let us know if everything works as expected…Commented on Kan geen Twitterberichten uploaden op de websiteHello Mark, Great news! The issue with embedding Twitter and x.com links has been resolved. You should now be able to copy and paste Twitter.com and x.com links without any trouble. Please try to add Twitter links as you normally would, and let us know if everything works as expe…Commented on Redundant tag / category (same name)Hello Michael, We're following up regarding your feedback . We value your experience and want to discuss this further to understand your concerns and explore possible adjustments. Please respond at your earliest convenience. If we do not hear back within 7 days, we will assume th…Commented on Popup adminHello, We're following up regarding your feedback on the admin popups issue. We value your experience and want to discuss this further to understand your concerns and explore possible adjustments. Please respond at your earliest convenience. If we do not hear back within 7 days,…Commented on Easier way to place cannonicals at Sportbookies.nlHello Sjoerd I trust this message finds you well. We're waiting for further information regarding your request to simplify canonical placements on Sportbookies.nl . Could you provide more details, such as images or a video walkthrough, so we can assist you effectively? Please not…Commented on Kan geen Twitterberichten uploaden op de websiteHi Mark, Thank you for bearing with us. We have already developed a solution and are not testing it. it will soon be deployed. Best regards, AshCommented on match prediction doe not show in appHi there, This should have been fixed now. Could you kindly check and confirm? Thanks!Commented on Aanpassing menu appHi Martin, Thank you for reaching out to us and providing a detailed account of the issues you're experiencing with the app menus. We appreciate your patience and are here to help. Time Estimate for Updates: Please be informed that it will take approximately 2 hours for us to mak…Commented on Aanpassing menu appHi, Thank you for reaching out to us. You are having this issue because the app has not been updated since we implemented the forum inside the app. Integrating the forum has been a custom paid request from FR12, so we especially updated the app of FR12. It has not been implemente…Commented on Redundant tag / category (same name)Hi Michael, We are having trouble understanding your question. Could you possibly make a loom video explaining the situation, so that we can save time in going back and forth with textual responses? Thanks, AshCommented on Tekst in app when using widgets just flows over the other textHello, Good news! We have addressed the issue concerning text overflow from widgets in the AW Reader app. After thorough testing, we have rolled out an updated version of the application to resolve this. Please ensure you update your app to the latest version from the app store.…Commented on Article images are not showing on FacebookHello, We wanted to provide you with a follow-up on the issue you reported regarding troubles with posting to Facebook through Newsifier's CMS. From our continued monitoring and based on recent tests, it appears that the disruptions previously experienced have been resolved by Fa…Commented on Tekst in app when using widgets just flows over the other textHello, Thank you for notifying us about the text overlap issue in the AW Reader app when using widgets. We understand the importance of clear readability for user experience. We are already working on identifying the cause of this problem, and we will take the necessary measures…Commented on Popup adminHello, Regarding the pop-ups in the Admin panel, could you please provide more details about which specific pop-ups you are referring to? Understanding the exact nature of the issue will help us better address your concern. Any screenshots or a description of when these pop-ups a…